Question: How Do I Restore My Cricket Service?

Why is my cricket data not working?

Issues with Your Connection Check the signal indicator on your device to make sure you have Cricket coverage where you are.

Try calling, texting and emailing to make sure those services are working.

Make sure you’ve paid for your currently monthly plan cycle.

Try turning off Wi-Fi temporarily and using data..

What time does Cricket Customer Service close?

Call Cricket Customer Support 1-800-CRICKET (274-2538) or 611 from your phone. Mon-Sat: 9 am to 9 pm ET.

How do I activate an old cricket phone?

Verify your phone is unlocked. Purchase a Cricket SIM card and one month of service. You can also bring your current wireless number. When your package arrives, insert your SIM card into your phone. Visit cricketwireless.com/activate to activate your service, and enjoy Cricket’s Great, Big Network!

Does cricket give you a grace period?

If you miss your original due date and your service is suspended, you can still set up BridgePay for up to seven days past your due date.

How do you find your Cricket account number?

Where can I find my account number? You can get your account number by signing in to your myCricket app or My Accountonline, calling or chatting with Cricket Support, or visiting a Cricket store.

What is the account number for cricket?

Cricket – Account number can be found on the online account under Account Settings. Also included in every text sent to all phones on the account in response to auto pay changes, payments made, & auto pay notifications. You can also get it by calling the Cricket Porting Department at 1-866-351-7678 (then option #2).

Can I put my cricket SIM card in another phone?

Can I keep my current phone? Yes, as long as it’s unlocked and compatible with the Cricket network. Make sure it has a SIM card slot. Then check compatibility on our Bring Your Own Phone page.

Is cricket going out of business?

Within the next 12-18 months, AT&T will shut down Cricket’s CDMA network and turn Cricket into AT&T’s main prepaid brand, on AT&T’s network.

How do I setup my cricket data?

Android APN SettingsAfter activating your Cricket Wireless SIM card, you will see 2 messages in your messaging folder. Tap Messages. … Look for the envelope icon in the Notification Tray. … Tap on each Configuration message to see setting details.Tap Install.Tap OK.

What happens if my Cricket account is Cancelled?

Canceling Cricket Wireless via PhoneCall 1-800-274-2538.Verify your account information.Request that your account is canceled.

How do I find my Cricket account number and PIN?

My Account OnlineSign in to My Account.Select Account Settings from the top.Select Manage Cricket Account PIN.Enter your current account PIN (the one that was created when you opened the account). If you forgot your PIN, you can call or chat with Customer Support.Select Turn On.

Can I reactivate my cricket phone online?

If you have a Cricket phone, you can also dial 611. Cricket also gives users the option to reactivate a Cricket wireless phone. If you reactivate in store, it costs $25, but if you do it online, it’s free.

How much is Cricket Wireless reactivation fee?

Charges and FeesTransactionDescriptionFeeReactivation FeeA fee charged for reactivating a suspended account. If you miss your due date, your account will be suspended immediately. A Reactivation Fee will be charged before the account can be reactivated.*$5 (single-line account) $15 (multi-line account)8 more rows

How do I update my cricket towers?

How to Update PRL on CricketPlug your phone into the charger. Let the battery charge until it is full.Unplug the phone once the battery is fully charged.Navigate to your “dialer” app. … Dial *228 and press the “Send” key to begin the process.Things You’ll Need.More items…

What happens if I pay my cricket bill late?

If you miss your due date, your service will be suspended. However, if your service is suspended for a missed payment, you can still change your plan. You can also remove features, but you can not add them until your service is restored. If you lost your device or someone stole it, you can suspend your Cricket service.

How do I get my cricket number changed?

Ready to change your number? Call 1-800-CRICKET (1-800-274-2538) or chat with Customer Support.

Can I use an old cricket SIM card?

Cricket Wireless has been a GSM network since 2015 when they were purchased by and became a subsidiary of AT&T. … So, essentially, if you already have a phone on a GSM network, then you should be able to switch over your SIM card into another phone on a GSM network.

How can I improve my cricket service?

How to Improve Cricket Wireless ReceptionCheck your immediate vicinity for electronic devices. … Take your phone outside to a clear area and check signal strength. … Check your phone’s battery. … Refresh your phone’s signal and connect to a nearer tower. … Check your phone’s hardware, including the antenna.