What To Do If Mobile Data Is On But Not Working?

Why is my Internet connected but not working?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter.

On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself.

If your router and modem are separate, restart both..

How do I troubleshoot a slow Internet connection?

The Top 10 Ways to Deal with a Slow Internet ConnectionCheck your speeds (and your internet plan) … Give your hardware the universal fix. … Know your hardware’s limitations. … Fix your wifi signal. … Turn off or limit bandwidth-hogging apps. … Try a new DNS server. … Call your internet provider. … Optimize your web for a slow connection.More items…•May 16, 2019

Why does my hotspot say connected but no Internet?

Clearing the system cache of the device providing Hotspot will help delete all the cache data of Wi-Fi, resolving the Hotspot – Wi-Fi issue. Reboot in the recovery mode of your device and from there Wipe Cache. The steps to reboot in recovery mode is different for different devices.

Why is my WIFI connected but no Internet android?

Reset Android Network Settings. Open the Settings app and go to “Reset options”. Click on the “Reset Wi-Fi, mobile & Bluetooth” option. Next tap on the “Reset Settings” button at the bottom. After resetting, try to connect to the WiFi network and see if it fixes the issues.

What should I do if my mobile data is not working?

Restart your device.Restart your device. It might sound simple, but sometimes that’s all it takes to fix a bad connection.If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app “Wireless & networks” or “Connections”. … Try the troubleshooting steps below.

How do you fix WiFi is connected but no Internet?

To solve the WiFi has no Internet Access error on your phone we can try a couple of things….2. Reset network settingsOpen Settings.Scroll down to System and open it.Tap Advanced.Tap either Reset or Reset Options.Tap Reset Wifi, mobile, and Bluetooth or Reset network settings.Confirm it and your device will restart.Jun 5, 2019

How do you troubleshoot network connection problems?

How to Troubleshoot a NetworkCheck the hardware. When you’re beginning the troubleshooting process, check all your hardware to make sure it’s connected properly, turned on, and working. … Use ipconfig. … Use ping and tracert. … Perform a DNS check. … Contact the ISP. … Check on virus and malware protection. … Review database logs.Sep 23, 2019

How do I reset my APN settings?

Resetting the APN Settings to Default on Your Android PhoneTap Settings.Tap More.Tap Mobile Networks.Tap Access Point Names.Tap Menu (3 vertical dots)Tap Reset to Default.Screen displays Restoring default APN settings.Screen displays Reset Default APN settings completed.More items…•Mar 24, 2015

Why can’t I edit my APN settings?

Sometimes, APN settings on your device for a particular carrier may be “locked” such that they are “grayed out” and can’t be modified. This is often an indication that they have been set by your currently connected carrier and that you shouldn’t need to modify them.

How do I activate mobile data?

How to setup my mobile data connectionGo to your provider’s website (or call them) and search for “mobile internet settings”. … Go to: System Settings → More → Mobile Networks → Access Point Names.Now click on the button, select New APN and fill in all the fields with the information you got from your provider.

Why is my phone saying connected but no Internet?

The first rule of IT-related fix is turning it off and on again, it fixes about 50 percent problems. So, if your phone is not connecting to the internet even if the phone is connected to the Wifi router. Go to the settings and turn the Wifi toggle off and on again and see if it fixes your issue.

Why is my mobile data on but not working?

Before rebooting, turn on Airplane Mode. Wait for 30 seconds, then turn Airplane Mode off. If you still don’t have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for thirty seconds, then turn mobile data on.

How do I reset my mobile data?

How to reset network settings on an Android deviceOpen the Settings app on your Android.Scroll to and tap either “General management” or “System,” depending on what device you have. … Tap either “Reset” or “Reset options.”Tap the words “Reset network settings.” … You’ll have to confirm that you want to reset your network settings.Apr 7, 2020

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

Why is my 4g LTE not working?

Paths can differ slightly depending your Android version and phone manufacturer, but you can usually enable Airplane mode by going to Settings > Wireless & networks > Airplane mode. Turn it on for at least a couple of seconds, then disable it. In a lot of cases your LTE connection issues will be gone.

How do you fix data problems?

Here are some steps to fix mobile connectivity issues.Check If You’ve Reached Your Mobile Data Limit. … Try Restarting Your Mobile Phone. … Check If You’re On Airplane Mode. … Check If You’re Using The Right Mobile Network. … Re-Insert Your SIM Card. … Reset Your APN. … Change Your APN Protocol. … Manually Enter Your APN.More items…•Oct 8, 2019

What are APN settings?

APN (or access point name) settings contain information that’s needed to make data connections through your phone – especially internet browsing. In most cases, BT One Phone APN and MMS (picture) settings are automatically set up in your phone, so you can use mobile data straight away.